Koramic2Engage

Koramic2Engage is the customer contact portfolio of the Koramic group* and includes IPG, In2com, Call-IT & ContactExpert. With over 30 years of experience, the group offers an outstanding range of customer contact solutions. This is done through an ideal combination of human persuasiveness and technological innovation. In this way, Koramic2Engage is able to support its clients achieve the right customer expectations, while also lifting the customer experience to the next level.

*Koramic2Engage is a 100% subsidiary of the Koramic group, based in Courtrai, Belgium. The Koramic group is a privately owned investment company active in industrial, financial, service and real estate activities. Koramic operates in 20 countries.

Vision

Mission

Customer experience is more central than ever. And in an environment that is increasingly digitised, every moment of contact is of great importance. This is true for both your organisation and the end customer. Moreover, no need is the same, which is why Koramic2Engage invariably opts for a personalised approach tailored to your organisation and your customers. Thanks to our many years of expertise, we help our clients determine how to establish the most ideal partnership, in order to achieve the best possible results for their end customers.

Its wide range of technological resources, automated processes and data analysis capabilities, enhanced by the shared group knowledge and the continued commitment of its trained employees, allows Koramic2Engage to continue to invest in technological trends and evolutions without affecting the guarantee of a qualitative, sincere and above all human contact moment.

BELGIUM

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THE NETHERLANDS

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